Seek Confidential Support

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Last Updated: May 06, 2025, 11:52 AM

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If you have experienced an incident of violence, you are encouraged to seek support as needed for your health and safety regardless of when the incident occurred. Trauma affects everyone differently, receiving medical and/or counseling support is confidential and free for survivors of sexual violence, domestic violence and stalking. The information below talks about support that is available on the SIU Campus and within the City of Carbondale. 

Medical Support

If you have experienced sexual violence, domestic violence, or any other violence, you are encouraged to seek confidential medical support as soon as possible following the incident. A medical provider can address any health concerns and preserve evidence. You are encouraged to consider preserving evidence as soon as possible after an incident regardless of whether you contact law enforcement. Evidence collected can be used to support a report if you make the decision to pursue these options at a later time. Some treatment options are most effective within 72 hours of an assault, including injury treatment, HIV prophylaxis and STI (sexually transmitted infection) treatment. Other options can still be effective up to five days after an assault, including forensic evidence collection and emergency contraception.

SIU Student Health Center (On Campus)

SIU Student Health Center (On Campus)

Trauma may interfere with your ability to succeed personally and academically. The medical clinic offers diagnostic services, including lab and X-ray, treatment and follow-up care. The medical clinic delivers exceptional and responsive care. In most instances, students with an urgent medical need may be seen the same day they call for an appointment. Students may schedule an appointment by accessing the Saluki Health Web Portal 24 hours a day, seven days a week.

The medical clinic is located at 374 E. Grand Ave and is open Monday - Friday 8:00 a.m. to 4:30 p.m.

Emergency Department at Carbondale Memorial Hospital (Off Campus)

Emergency Department at Carbondale Memorial Hospital (Off Campus)

The emergency room at Carbondale Memorial Hospital has board certified medical directors, emergency physicians, registered nurses and other specially trained staff who have access to the latest life-saving technology to treat patients experiencing a medical emergency, anytime day or night. The emergency room should be utilized for after hours care or for those who are not students at SIU. 

The emergency room is located at 405 W. Jackson St. 

SIH Prompt Care (Off Campus)

SIH Prompt Care (Off Campus)

Southern Illinois Healthcare Prompt Care is available when you are experiencing an illness or injury and are unable to get an appointment with your personal physician, Prompt Care offers quality, immediate medical expertise on a walk-in basis in a timely, cost-effective and compassionate way. Prompt Care is treatment for a condition that requires immediate attention, but does not pose a serious health threat. Prompt Care is located within the Center for Medical Arts buildings located at 2601 W. Main St, Carbondale, IL. Prompt Care is open Monday - Friday 8:00 a.m. to 7:00 p.m., Saturday 8:00 a.m. to 5:00 p.m., and Sunday 12:00 p.m. to 4:00 p.m.

Your Medical Provider (Off Campus)

Your Medical Provider (Off Campus)

Not every doctor or nurse is specially trained to collect forensic evidence or to respond to incidents of violence. However, many individuals may feel the most comfortable seeking assistance from a doctor they know. Call them to learn more about the services they provide.

Emotional Support

You are also encouraged to seek confidential counseling and psychological support regardless of when the incident occurred. Many different support options are available on SIU Campus and within the City of Carbondale.  You may choose to use as many or as few of the options below as needed.

SIU Counseling and Psychological Services (CAPS) (On Campus)

SIU Counseling and Psychological Services (CAPS) (On Campus)

Counseling and Psychological Services (CAPS) is a collaboration among health care and behavioral health care providers and integration of services for SIU students. CAPS provide beneficial services to SIU students including Crisis Walk-in counseling, therapy groups, individual and couples counseling. Any information, oral or written, given to a counselor will be kept confidential, including the fact that you are receiving services. No one, inside or outside the university, will be told that you are a client here. 

CAPS is located within the Student Health Center, room 253, or by calling 618/453-5371. CAPS is open Monday - Friday 8:00 a.m.- 4:30 p.m. Upon arrival you will meet with the receptionist who will have you speak with the Counselor on Duty. The Counselor on Duty will discuss your needs with you and make a determination about how best to serve you. If you are in crisis, you will be seen very quickly.

If you are not in crisis, you will schedule an appointment to complete forms and have an intake interview. The forms take about 20 minutes to complete and includes demographic information, your schedule, and questions that tell us how you are functioning in various areas of your life. After you complete the forms, you will have your intake interview, meet with a counselor who will go over your concerns in detail and ask more general questions about your life and functioning. Once the intake interview is complete, the counselor will recommend a specific treatment for you, based on his or her professional opinion, and will write up a short report based on what you discussed. After that, a group or counselor will be assigned to you to provide the service that will best meet your needs.

Counselors in Residence (On Campus)

Counselors in Residence (On Campus)

Counseling and Psychological Services (CAPS) and University Housing are now offering counseling services within the residence halls. Students can call or come by the office to access support ranging from crisis services, intakes, and brief intervention. Other services provided throughout the semester include workshops, seminars, and group support. This office is located in Grinnell Hall, room 106 (across from the mailroom and next door to the Education and Outreach office).

The Women's Center (Off Campus)

The Women's Center (Off Campus)

The Women's Center is located at 610 S. Thompson St and is dedicated to ending domestic violence and sexual assault against women, men, adolescents, and children in Southern Illinois. The staff and the Women's Center are available to assist survivors of these crimes and their non-offending significant others. Their staff, interns, and volunteers use a feminist counseling approach and believe in providing as much information about options and choices as possible to all clients. They support them in making their own decisions about their own lives. The Women's Center provides advocacy, education, and safety and escape planning.